LJvR
Lee Janse v Rensburg
1 reviews | Active since Apr 2015
13 Jan 2021, 15:10
Vodacom Billing is shocking! Added "legaless to upgrade"? What is this?
I have been billed an added service which I did not sign for. It was added to one of my recently upgraded cellphone lines - "legaless" for R49.99
I did request Vodacom to remove the service and credit me but I have not received any response from them.
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Vodacom's replyOfficial
14 Jan 2021, 07:52Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply14 Jan 2021, 07:52
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team