Vodacom billing is a treacherous nightmare
<p>I am a Vodacom customer . I bought my Huawei P8 for R4000 cash and it came with a Vodacom sim which has proved to be an insane billing nightmare with me pulling out my hair !!!</p> <p>The internet munches up airtime and over the past 4months has ****** between R800 - R1000 for no valid reason at all .</p> <p>I thought thats its a Huawei fault and thought I could bear it , but I cant anymore .</p> <p>Yesterday I loaded a R50 and got and extra R25 rand so I turn off ALL my backround apps and decided to test it , I went on gumtree and the entire "free R25 " was gone in 2 minutes !!! THAT IS RIDICULOUS !</p> <p>It also send me sms saying that my data is depleted even when I have loaded data on my account .</p> <p>The worst thing is that ALL my data just disappears even when I Deliberately switch my data off !</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
I got an sms from a consultant and they credited my account with 2 gigs of data . The value of that is only R150 well at least thats how much telkom charges , I don't even wana know what vodacoms price is . The point is I have losts much more than that !
My fear is that that data will fly so fast .
Ai.
I got an sms from a consultant and they credited my account with 2 gigs of data . The value of that is only R150 well at least thats how much telkom charges , I don't even wana know what vodacoms price is . The point is I have losts much more than that !
My fear is that that data will fly so fast .
Ai.
