1 reviews | Active since Oct 2016
Vodacom Billing In Spite of Limits Set. ****************!!
<p>Vodacom is ABSOLUTELY USELESS!!! Set my rooter data limit to R3000. Rooster blocked on 5th of month with a bill of R7000+. Even though vodacom app still shows available data and the bill is R368. Went into Vodacom. Was instructed that this sometimes happens and that the limits doesnt always work. Also I wont be able to use the internet for another month while they try to figure out what the problem is. They will log a service call?!?! Want to cancel? Also not that easy. Instructed to contact cancellations. No answer!! Switching networks ASAP. Vodacom Sucks!! Want to rate it minus 10 stars. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
