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me M
1 reviews | Active since Mar 2018
14 Jun 2021, 09:02
Vodacom billing, horrible service
Got a contract for Data but for the past 2 months my bill has been going up with no good reason it went from R500 to now R800 , I called the call center and the lady who I spoke to was rude and didn't assist me . R300 extra for a fixed contract of R500 what nonsense.
Vodacom services is horrible
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Vodacom's replyOfficial
14 Jun 2021, 09:49 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Jun 2021, 09:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team