1 reviews | Active since Feb 2018
Vodacom billing for data not used
I was billed for data used I have logged a complaint in December telefonically and email with no response or feedback. I do not want free data I want my account credited. This happens a lot not just with me but numerous of people that I know of. This is unacceptable and I want answers.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team