Vodacom billing department bunch of incompatent people

Item: Vodacom
Rating: 1
Author: Melvin M

Its seems for a big company like their billing department is useless. Even after ur account was paid on or even before the due date u still recieve sms to tell u if u dont pay R100.88 ur account will get susspended how do their system get updated or dont they have a clue whts going on .......

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Replies (1)

Vodacom's replyOfficial

08 Sept 2023, 08:24

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply08 Sept 2023, 08:24

Official