1 reviews | Active since Feb 2017
<p>So I have had my new contract with Vodacom for about 6months, now in my last 2 year contract (2014 Augs - 16 Augs) I never got a billed more than 800-900 a month, with my new contract it's doubled.</p> <p>In my previous account I have ask them numerous times to send me a bill for the month not once to date have I received a statement, after ask them like a 100 times and telling them to mail the statement to my email, went to the shop gave them my email countless times but nothing......really you bill me but you don’t provide prove of it..... </p> <p>but wait there's more, so Vodacom has this app indicating your bill for the month......that seems to be a bull**** story as well......because that's not my bill, and I would like to know how you charge me money when I’m on Wifi and not even using my data?????? I can see weekly how my bill is accumulating on the app but I have data left, Voice minutes and sms? WHY I'M I BEING CHARGE WHEN MY DATA IS NOT FINISHED AND IM ON WIFI.....this is the last 6 months on my new contract, you can’t call the call centre there's just no answer.</p> <p>Vodacom you are *****ing from people, and this is wrong. And you can’t even explain yourselves....there's so many of these stories and you do nothing about it, IT'S DISCUSTING HOW YOU ROB PEOPLE. </p> <p> </p> <p>I will see what happens....I'm actually going to buy a pay as you go and not even use my contract phone to see what the deal is, your service is socking, and you are in breach of your contract with me, how do you take my money and have no explanation for your actions, this is the biggest BS ever. </p> <p> </p> <p>You can’t charge someone when he's on WiFi......I don’t get it. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Wow.....that's the standard response to all your Hellopeter reports.....you guys suck, I also facebooked this BS today.....surprise surprise how many people you guys do this to....
Vodacom you are *****ing from people and the wheel is turnning, in the end you will get yours.
Wow.....that's the standard response to all your Hellopeter reports.....you guys suck, I also facebooked this BS today.....surprise surprise how many people you guys do this to....
Vodacom you are *****ing from people and the wheel is turnning, in the end you will get yours.
so I have posted the above issue about Vodacom and this was over a month ago, had this standard reply they send to all posted, no one has contacted me no mail nothing.
You service is socking, also I left a message on your website for someone to contact me…(because surprise, surprise you can’t reach Vodacom at their head office)… it states that someone will contact you in 24 hours, it’s been like 40days....nothing, but hey thanks for steeling my money over the last couple of months.
I wonder how many millions you steel every month from the people of South Africa....a crime is being commited in my point of view and no one is doing anything about it.
so I have posted the above issue about Vodacom and this was over a month ago, had this standard reply they send to all posted, no one has contacted me no mail nothing.
You service is socking, also I left a message on your website for someone to contact me…(because surprise, surprise you can’t reach Vodacom at their head office)… it states that someone will contact you in 24 hours, it’s been like 40days....nothing, but hey thanks for steeling my money over the last couple of months.
I wonder how many millions you steel every month from the people of South Africa....a crime is being commited in my point of view and no one is doing anything about it.
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