JS
Jacques S
1 reviews | Active since Sept 2020
20 Sept 2020, 21:17
Vodacom billing
Thirty emails and as many calls have yielded no results. My account has been suspended because of non-payment. I refuse to pay because of irregularities in billing: content services and other charges.
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Replies (2)
Vodacom's replyOfficial
21 Sept 2020, 08:12Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Sept 2020, 08:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JS
Jacques S's updateReviewer Update
21 Sept 2020, 21:48Your records reflect responses. The matter, however, has not been resolved.
JS
Jacques S's update21 Sept 2020, 21:48
Reviewer Update
Your records reflect responses. The matter, however, has not been resolved.