1 reviews | Active since Feb 2015
Vodacom Billing Crisis Again!!
Hi,<br> <br> I complained about Vodacom not so long ago during the month of January 2016, I was invoiced about R2700 and after complaining the amount was corrected to R585 which was reasonable because the contract is R550 a month. Now this has resurfaced again for February and R1014 bounced back from my account. I did not receive any invoice for February, I have to pay the penalty of an unpaid debit order from my bank.<br> <br> I was assisted by a lady called Mody, and I'm damn sure that Data usage is within limit and didn't exceed. I've got sms's to prove it. The line in question is *** and I can be contacted on *** and [Email Removed] further more, I registered for itemized billing and haven't received anything!!
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
