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Ilanit G
1 reviews | Active since Aug 2020
08 Sept 2020, 11:42
Vodacom - Billing- Credit expected.
Vodacom - please clarify the credit that I was told to expect in the beginning of September. I have not yet received anything. I am also still awaiting a response on which months would be credited - I am querying since February but have been told the credit would be from April. Please let me know details and when to expect the refund?
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Vodacom's replyOfficial
08 Sept 2020, 13:48Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Sept 2020, 13:48
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team