FD
Fatima D

1 reviews | Active since Oct 2013

08 Sept 2016, 05:45

VODACOM Billing *******

<p style="color: #555555;">VODACOM Has deducted much more from my ACCOUNT. When I call the call centre, each one says they cannot access the ACCOUNT due to their change in systems! Got transferred from one person to another. Finally got to the 3rd consultant and the call was cut!. </p> <p style="color: #555555;">Having an account query is also a mission with VODACOM.</p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply08 Sept 2016, 07:39
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,