1 reviews | Active since Oct 2020
Vodacom billing
17 hours agoDetails Good Day I have just received this billing via email from Vodacom and I verified with Abdul that it is wrong yesterday . I phoned your customer care again and you are double billing me for my Fibre to the home. If this deduction goes off I will not be able to pay my medical aid.
Please please assist and correct this before the it just gets deducted. My Fibre to the home is R497 a month and I have been paying it via Vodacom deducting from my bank account. I received via email you deducting R1691, 09 but in the middle of January 2022 I got a SMS billing me R497 for end of January 2022. The email billing does not make sense mathematically. This is so stressful it's wrong because the front shops can't help and *** just tell you it's been escalated but nothing gets resolved
My ref for yesterday is SR***
Please assist Regards Keith Aimes
I am not a rich man and I am not going to let Vodacom billing department over charge me and say oops while I struggle financially because we have been hit hard financially and health wise by COVID 19 and that's why my medical aid is important to me.... Deductions go off 27th or 28th of each month but if the wrong amount is deducted I intend reversing by the bank and physically pay the account at a store. I am also going to report this to ICASA because it is wrong for hard working people who are fighting to keep their heads above ground.
I am not a rich man and I am not going to let Vodacom billing department over charge me and say oops while I struggle financially because we have been hit hard financially and health wise by COVID 19 and that's why my medical aid is important to me.... Deductions go off 27th or 28th of each month but if the wrong amount is deducted I intend reversing by the bank and physically pay the account at a store. I am also going to report this to ICASA because it is wrong for hard working people who are fighting to keep their heads above ground.