AR
Alan R
1 reviews | Active since Jan 2025
08 May 2025, 09:53
Vodacom billing
This is 2nd time im writing to helopeter because its impossible to get hold of relevant people at Vodacom. After settling my bill entirely with VODOCOM in Feb with explicit instructions from their agent Vodocom has sent me a draft summons saying i must pay a further R2018 or be summoned. Listen to the tapes up 4th Feb 2025. Alan ***
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Vodacom's replyOfficial
08 May 2025, 09:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 May 2025, 09:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team