VODACOM BILLING

For the past week I have been phoning “customer care” number firstly it is no help WHATSOEVER. Nobody answers the calls. I am being billed for data I can’t use and I want it reversed ASAP! Nobody answers the phone and nobody is assisting me for the past week. I AM VERY VERY UNHAPPY because I have been a vodacom client for years. If this is how things are done then I will definitely port to another service provider. I refuse to pay for something that was not active.