Vodacom Billing

Vodacom has offered me the worst service known to human kind. The lies!!!! This is beyond me!!

I have a Vodacom contact for the past 3 years and recently upgraded. I was contacted by one of their agents advising me that I am spending close to R500 on data monthly so he offered me a different plan which actually worked for me. However, he also advised and assured me that this new plan *does not* affect my monthly installment!! To my surprise I get my monthly billing and am I charged R200 extra for this subscription... I was furious so I called Vodacom and spoke to a nice gentleman who fixed the problem for me or rather pretended to. He changed my plan back to the normal one and for me I WILL NOT be billed the extra R200!!! Today Vodacom debits my account and the R200 is added!!!! I do not recommended Vodacom to anyone!!!! The lies and deceit is so sad!!!