WN
Waynne N
1 reviews | Active since Dec 2012
02 Sept 2024, 20:26
Vodacom billing
Has something change on the system when it comes to paying bills. I have always used my account number when paying paying my bill. From this month it now declined with error message on banking app saying invalid format. Been paying this way for years. Has anything changed.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
03 Sept 2024, 08:17Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply03 Sept 2024, 08:17
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
WN
Waynne N's updateReviewer Update
07 Sept 2024, 09:47My query was just closed. Not fixed. Just closed. Well done but what was I expecting, help. What a joke.
WN
Waynne N's update07 Sept 2024, 09:47
Reviewer Update
My query was just closed. Not fixed. Just closed. Well done but what was I expecting, help. What a joke.