1 reviews | Active since Jan 2017

29 Jan 2017, 03:47

Vodacom Billing

<p>I have been a vodacom customer or many years and have been charged for itemized billing and now i get my bill and there is no way to find the itemized billing as i can no longer view my invoice only the statement. When you go to the contact us section on there website send an email you get directed to a please phone customer services so the query is never in writing so that you can go back to it as a reference.</p>

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Replies (1)
Vodacom
Vodacom's reply29 Jan 2017, 07:00
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,