RM
Ravind M
1 reviews | Active since May 2019
27 May 2019, 10:38
Vodacom billing
I recently contacted hellopeter with a billing problem with Vodacom and requested Vodacom to cancel my contract. I was contacted by someone from Vodacom and was told if I want the contract cancelled I must pay R5692.50 for a premature cancellation. This contract is only 2 months old. The initial contract was with Mondo mobile . R149. For 10gb of data day and 10gb of data night. Vodacom Is billing me R162. I desperately need hellopeters help
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Replies (1)Vodacom's replyOfficial
27 May 2019, 16:59Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,Vodacom Consumer Website Team
Best regards,
Vodacom's reply27 May 2019, 16:59
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,Vodacom Consumer Website Team
Best regards,
