SL
Sipho L

1 reviews | Active since Apr 2022

14 Sept 2026, 16:07

Vodacom billed me for an account I never ordered now my homeloan is at risk. I am extremely disappointed in Vodacom. I was billed for a contract that I never ordered or authorised. It appears someone committed ***** using my name. I reported this issue

Vodacom billed me for an account I never ordered. Now my homeloan is at risk.

0
Replies (1)
Vodacom
Vodacom's reply15 Sept 2026, 08:38
Official
 
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team