Vodacom Bill overcharge ********

Vodacom kolonnade, very bad client service. They charged me a extra amount of r150 for a contract line that I was not aware of or using for 5 months. No one in store could assist me to cancel the contract that was added by a rewards consultant that phoned me. My question is why use these reward consultant companies to phone your clients and just add on your contract without the necessary permission from the client to this reward consultants. It's ******** and bad client service. Please use people that can assist with the relevant knowledge regarding account overcharge as it sounds there is almost daily complaints and know one seems to be assisting these clients. I for one will not be taking out a new contract with a company that want to do business like this. Please let your new customers know that after taking out a cell contract that a rewards consultant from vodacom will phone you at least ones a week and loud ekstra lines without your knowledge. Regards