Vodacom bill of over 20 000 on data bundles

<p>Good day</p> <p>Today has got to be one of the most terrible days of my entire life.</p> <p>This afternoon it came to my attention that my vodacom bill for the month is over R20 000 all used on data.</p> <p><br />I do realise that vodacom is billing according to what was agreed on the contract but then again im really disappointed by the fact that vodacom happily allowed the bill to get this high.</p> <p>The sim card was actually being used on a router.</p> <p>When i checked the web interface of the router i could see that vodacom sent messages but then again this was on the router and i dont login to the router everytime.</p> <p>I had set a limit of R50 on the account and it just came to my attention that despite having this limit it still does not stop the services after it has been reached.</p> <p>I know i should have been more careful about this but i really didn't know it could cost me like this.</p> <p>I do have a job but this massive unexpected data bill will really put me under severe financial strain and even land me in serious financial troubles.</p> <p>All im asking for is for vodacom to please please assist me in settling this matter. A bill of over 20 000 for just 3 weeks? How much data is that?</p> <p>Having a limit of R50 i would expect that once my bundles have been finished i wont be able to access the Internet untill my account has been recharged again.</p> <p>I haven't received my monthly invoice that i get monthly, i was checking this via the *111# and called the call centre and they confirmed that this was correct a bill of R 20 294.16 over data. And this was from the 8th of April until the 26th.</p> <p>All im asking for is for vodacom to have mercy please as i cannot afford R 20 000 bill of data as im just still trying to get my life together. I have been their loyal customer for years now and if i knew i wouldn't have let this to get to this amount.</p> <p>Vodacom number: ********** 088</p> <p>Regards,<br /><br /></p> <p> </p>