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Danie M

1 reviews | Active since Apr 2020

04 Apr 2020, 14:55

Vodacom bill doubled

Seems like with the lockdown going on everyone’s trying to make a quick buck. My Vodacom account has suddenly doubled this month. Which is kinda strange as I was out of the country for most of March using a different simcard. Also trying to get information out of the company is like pulling teeth. I’m also not the only one with this problem I know of a couple of other people who have suddenly noticed that there balances have doubled in the last month. Not happy at all.

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Replies (1)
Vodacom
Vodacom's reply05 Apr 2020, 08:29
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details  Regards,  Vodacom Consumer Website Team