NB
Neldine B

1 reviews | Active since Aug 2017

22 Aug 2017, 09:50

Vodacom BIGGEST ******* ever!

To All unhappy Vodacom users & people who's data dissapear.... change your network asap because they are *****ing from all their customers!!!

Ive been to the UK for 18 days, where I only had Wifi access at night time at our hotel. During the day I had to you my data, and I promise that I spend alot of time/data during that period. My account was billed R3000 which was truly understandable. May when went to Mauritius, spent 5 days there in a full on wifi resort. Got wifi at the beach, at the pools and all over hotel & grounds. For that 5 days got billed R5000!!! This is ricidulous! After hoe many emails NO reply from Vodacom!! Just an automatic reply they contact me in 24h. They are *******!!!!!!

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Replies (1)
Vodacom
Vodacom's reply22 Aug 2017, 09:58
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team