1 reviews | Active since Mar 2016
VODACOM - Biggest lot of modern day *******
I had two contracts with Vodacom for many years. Upgraded every 2 years and all was good until I realized that I was not getting what was promised in my last upgrade. I was on a package that was supposed to give me R220.00 per month in airtime. Because I had built up a substantial credit I didn't realize that they were only paying me R60.00. It was absolutely amazing that no one would accept responsibility or correct the problem. I then cancelled the one contract as soon as it had expired. When the second contract expired 1 month later a guy by the name of Langelihle Nyawose in the cancellations department convinced me not to cancel but to take a smaller contract. He promised that he would look after my account personally and that I could reach him at *** and just leave a msg for him. First month on the new contract Vodacom overcharges me as they charged me for 2 contracts when the first was cancelled. Numerous calls later looking for Langelihle and suddenly nobody knows who he is. His name is on their system but nobody knows how or where to reach him and worse nobody can access the conversation we had even though I have given them the actual date and time that the conversation took place. Then they suspend my contracted number due to non payment. I used to love Vodacom more than any mobile phone phone operator here in RSA. They have become like a nightmare to me *********ing me to pay for services which dont exist. Needless to say that I cancelled the new contract and am waiting this month out for the cancellation to take place. But to keep my number I will have to pay them over R700.00 as I dont really want to change the number. Watch out for Vodacom they are nothing more than a bunch of modern day bandits who will ***** your money and ********* you and there is precious little you can do to stop them unless you have the financial resources to take them to court
