TM
Theresa M

1 reviews | Active since May 2018

28 Nov 2020, 14:45

Vodacom biggest ***** company ever!!

Data contract extended without consent After almost 3 months of battling to get my account sorted they extend my contract without my knowledge. It took vodacom 3 months to sort out the ***** case against my account and now this happens. This is extremely worrying that they can do this without any permission or signing of any documents. Went to pay my account today only to find this out. Also pathetic service that nobody instore can assist and you have to phone the call centre which apparently dont work on weekends. Vodacom biggest ***** company ever.

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Replies (1)
Vodacom
Vodacom's reply28 Nov 2020, 16:07
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team