WA
Waseemah A
1 reviews | Active since Feb 2017
08 Oct 2022, 09:24
Vodacom biggest disappointment 😤
Hi.
So because lack of communication, my account was debited twice this month and when I called them to fix the matter details are being explained to me even though the error was not my fault.
So my budget for food is *****ed and vodacom cannot care less for this situation. You being a client to them for so many years mean nothing. I swear these retailers think nothing of their clients with all the promises always made when you coming in as new business.
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Replies (1)Vodacom's replyOfficial
08 Oct 2022, 14:55 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Oct 2022, 14:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
