WA
Waseemah A

1 reviews | Active since Feb 2017

08 Oct 2022, 09:24

Vodacom biggest disappointment 😤

Hi.

So because lack of communication, my account was debited twice this month and when I called them to fix the matter details are being explained to me even though the error was not my fault.

So my budget for food is *****ed and vodacom cannot care less for this situation. You being a client to them for so many years mean nothing. I swear these retailers think nothing of their clients with all the promises always made when you coming in as new business.

0
Replies (1)
Vodacom
Vodacom's reply08 Oct 2022, 14:55
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team