1 reviews | Active since Mar 2017

07 Mar 2017, 15:33

Vodacom Big Bark no Bite

<p>I wrote a review (POOR POOR VODACOM)about Money vodacom wants me to pay yesterday so they came back with a sms saying my Acount is in arears BUT IT IS CLEAR THAT THEY DONT HAVE ANY COMITMENT TOWARDS vODACOM CLIENTS .THIS IS THE REPLY "</p> <p>Official business reply:<br />Dear Customer,</p> <p>Thank you for making us aware of your complaint.</p> <p>Kindly be advised that a consultant will make contact with you in due course to assist with your query.</p> <p>***Please note*** Beware of phishing ****s.</p> <p>Vodacom will not contact you via Whatsapp to request your personal details</p> <p>Regards,<br />Vodacom Consumer Website Team"</p> <p> </p> <p>This will be the reply today aswell </p> <p>I REALLY NEED FEED BACK BECAUSE MY WIFE WANTS TO USE HER NEW PHONE A SIMPLE SMS WONT HELP ME AT ALL . I AM NOT GOING TO PAY THAT R1600. </p> <p>PLEASE WATCH THIS SPACE!!!!!!!!!!!!!!!!!!!!</p>

0
Replies (1)
Vodacom
Vodacom's reply07 Mar 2017, 15:57
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team