BS
Bonny S

1 reviews | Active since Jul 2013

03 Apr 2017, 12:05

Vodacom, big and useless

<p>I subscribed for data services and it is now almost two weeks and I cannot monitor my usage, the website gives an error message and the call centre can only log a fault with no result.</p> <p>Since I cannot monitor my data usage, I don't trust Vodacom, unfortunately I willsee out my contract and that's it, I will not renew or continue with Vodacom.</p>

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Replies (1)
Vodacom
Vodacom's reply03 Apr 2017, 14:28
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team