BS
Bonny S

1 reviews | Active since Jul 2013

04 Apr 2017, 08:34

Vodacom, big and useless

<p>I have called Vodacom several times and the call centre people are totally useless, I am trying to monitor mt data usage and the website gives me an error, saying "there is a problem, please try again later" and it's ongoing for two weeks since I started the data service.</p> <p> </p> <p>Vodacom- please pull finger out!!!</p>

0
Replies (2)
Vodacom
Vodacom's reply04 Apr 2017, 09:12
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply05 Apr 2017, 13:21
Official

Dear Mr Son,

Your query is resolved.

Regards,

Cassandra