vodacom

good day

i was wondering if you could help me , is there another superior platform where i can get help please , in july i wrote to this platform ( hello peter ) seeking for help with VODACOM , up to today vodacom still giving me a run a around with no success , im now hopeless , there is no way that vodacom will solve this matter! since they cant find solution for 7 months that am been billed for with no phone , i cant just let it go just like that , is two years contract , no no no , this is unacceptable , its *******