JM
Judy M
1 reviews | Active since Jul 2012
03 Feb 2025, 09:27
VODACOM
VODACOM FAILED TO DEBIT MY ACCOUNT, REMOVED MY DEBIT ORDER OPTION WITHOUT MY CONSENT, NOW IM IN ARREARS AND THEY DO NOT WANT TO TAKE ACCOUNTABILITY.
WHO GAVE YOU THE CONSENT TO REMOVE DEBIT ORDER????
SECONDLY, I HAVE SPOKE TO NATHI IN CUSTOMER SERVICE AND ANOTHER LADY IN ACCOUNTS, SHE SAID HER MANAGER WILL CALL ME BACK AND TO DATE NOONE HAS CALLED ME, MEANWHILE MY CREDIT SCORE IS GETTING AFFECTED
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
03 Feb 2025, 10:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply03 Feb 2025, 10:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
JM
Judy M's updateReviewer Update
03 Feb 2025, 13:46Hours later - still no contact has been made!
What a joke VODACOM!!!!!!!!!!!!!!
What a joke VODACOM!!!!!!!!!!!!!!
JM
Judy M's update03 Feb 2025, 13:46
Reviewer Update
Hours later - still no contact has been made!
What a joke VODACOM!!!!!!!!!!!!!!
What a joke VODACOM!!!!!!!!!!!!!!
JM
Judy M's updateReviewer Update
04 Feb 2025, 12:36STILL NO CONTACT MADE BY VODACOM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1
JM
Judy M's update04 Feb 2025, 12:36
Reviewer Update
STILL NO CONTACT MADE BY VODACOM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1