KW
Kaylin W
1 reviews | Active since Oct 2020
06 Nov 2020, 17:44
Vodacom, beyond pathetic
I posted on hellopeter and then only Vodacom responded. I received a call from them telling me they will sort out my ITC profile, as they claim that I still owe them money, even though I've paid them up in full and have the proof. I am tired of this bull**** and will be contacting my lawyer, should Vodacom not sort out this problem asap.
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Vodacom's replyOfficial
07 Nov 2020, 11:11Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Nov 2020, 11:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team