LK
Leonardo K

1 reviews | Active since Mar 2011

23 Nov 2015, 07:18

Vodacom- Beware of False Offers

The Vodacom November magazine offered (back page) an iPhone 6 at R349 per month, with a iPhone trade-in.<br> I took my iPhone, with a cracked screen, to trade in. It was not accepted, even that all I wanted was to get Zero Rand for it, just the new phone at the advertised contract price. The salesman even inspected the phone for scratches. Nowhere Vodacom said that the trade-in phone has to be either working or in pristine condition. I brought a phone to trade in, I did not want any money for it. I just wanted Vodacom to honor their adverti*****t. The advert is misleading, it is a lie to draw gullible customers in. This is false advertising at its worst and the advertising authorities need to be made aware of this fact and force Vodacom to withdraw their offer. By the way, MTM advertised a similar offer, with no strings attached.

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Replies (1)
Vodacom
Vodacom's reply23 Nov 2015, 08:14
Official
Hello leonardok,

Thank you for making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team