VODACOM - BEST? MORE LIKE MOST PATHETIC SER ICE PROVIDER WITH IDIOTS AS EMPLOYEES

Good day

I had a vodacom cellphone contract which was taken out 2013. I later ran into some issues and couldn't keep up payments. I have been trying to settle the account for the last year and nobody can seem to find the account I called vodacom on several occasions and emailed too and they keep giving me attorneys to call Which I then call and get told they don't have my ID or account on file even...

Now I'm not a difficult client I just want to settle the damn account to have it removed from my name.

I then lodged a dispute to try and get some action to which vodacom replies with a statement showing I owe R637 So I email to the address the statement came from to get a settlement letter. They then reply once again saying the accounts not with them.

Now I'm beyond ****ed as they can reply with a statement but cannot give a settlement They are the service provider how the f#* can you not find the account??????? It's with you it was taken out with you and guess what else it's your pathetic company that listed me!!!!!

I expect to get a call with a resolution or I will take matters further