HS
Hilde S

1 reviews | Active since Aug 2017

17 Nov 2017, 13:11

VODACOM - BEST DATA *****S IN SOUTH AFRICA

I SUGGEST YOU FREAKING TRAIN YOUR CLOWNS. TO READ THE ****** SYSTEM.

SO YOUR CLOWN ASKED ME IF SHE BUSY HER OWN DATA. YES SHE DOES…. AND THEN I WAS ADVISED THAT I AM TRANSFERRING SMALL DATA BUNDLES BULL ****. I TRANSFER 1/2gb’S TO SAVE MONEY.

SO IN CONCLUSION: IS THIS NOW A NEW ****** TRICK TO ***** FROM YOUR CLIENTS. I WANT MY ****** DATA BACK IMMEDIATLEY

I AM SICK OF THE NO SERVICE LEVELS I AM SICK OF YOUR INCOMPETANT STAFF I AM SICK OF VODACOM I WANT MY ACCOUNT THAT IS DUE THIS MONTH REVIEWED AND I WANT A CREDIT ON MY DATA USAGE FOR THIS MONTH AND MY NEW ACCOUNT

VODACOM: YOU ARE *****S ! ! *****ING FROM YOUR CLIENTS AND THEN ACCUSING ME YOUR CLIENT OF TRANSFERRING DATA? LAST MONTH I WAS ASKED IF MY CHILD USED MY PHONE? BASICALLY ACUSING HER *****ING MY PHONE AND TRANSFERRING DATA WHAT UTTER ****! IT IS VODACOM *****ING OUT OF MY ACCOUNT.

GET THIS SORTED OUT!

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Replies (2)
Vodacom
Vodacom's reply17 Nov 2017, 13:46
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply22 Nov 2017, 09:53
Official

Dear Hilde

Kindly be advised that we have provided you with feedback via email.

Regards,

RJ