1 reviews | Active since Nov 2016
Vodacom. Best ***** network in the country
<p>Beginning of October I downloaded a statement for my cell accounts and paid the amount due on the statement. Started getting calls that my account is overdue, so I drew another statement that indicates I have R0.00 in arrears. I send vodacom the statement indicating the R0.00 balance and the opperator states that their statement is the "right" statement. Escelated the querie but for a week now I dont have any feedback. I draw a statement now and my Valance is R1299.19 for this month. Got a call now that my account is in arrears with R1400.00. now they have blocked my outgoing calls. This is highly unacceptable.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
How long does due course mean?
4 weeks no response!!!! Do you still want my bussiness or must I move my contracts!!!!
How long does due course mean?
4 weeks no response!!!! Do you still want my bussiness or must I move my contracts!!!!
