SR
Siek R
1 reviews | Active since Feb 2019
06 Mar 2024, 23:09
Vodacom benefits from *****
Vodacom allowed a sim swap. And allowed airtime transfers. Now they refuse to share the WhatsApp chat that was used for sim swap and the numbers to where the airtime was transferred. Nor are they willing to reverse the airtime transfer.
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Vodacom's replyOfficial
07 Mar 2024, 07:25Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Mar 2024, 07:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team