SR
Stuart R

1 reviews | Active since Aug 2022

08 Aug 2022, 14:58

Vodacom below pathetic

I had a contract with Vodacom which ended in July/August 2022. I cancelled the contract in February 2022 and paid the penalty for early cancellation. I still get debited every month. If I reverse the debit (under R500) they just double debit me the next month. No help from anyone from Vodacom. I have now emigrated and and have to resort to email which is unresponsive

0
Replies (2)
Vodacom
Vodacom's reply08 Aug 2022, 15:54
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
SR
Stuart R's update08 Aug 2022, 15:57
Reviewer Update
Thanks I await your call. My new number is +***