Am
Apiwe mamgebe.m
1 reviews | Active since Mar 2022
28 Feb 2025, 18:42
Vodacom, Bellville - Cape Town bad service
I've been paying R700 per month for Vodacom's service, yet for the entire month of February, I’ve essentially paid for nothing. The network has been unreliable, with only one good week of service while the remaining three weeks have been plagued by poor connectivity or complete outages. This is unacceptable, especially for a service I’m consistently paying for. Vodacom needs to seriously improve its network reliability or start compensating customers for the service disruptions.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
01 Mar 2025, 11:10Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply01 Mar 2025, 11:10
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
