VODACOM BELIEVES THEY ARE SUPERIOR TO THE CPA

Does VODACOM believe themselves superior to the Consumer Protection Act?<br> <br> Upon signing with your Network i placed a R100 voluntary limit on my account. My account was just blocked because the MANDATORY block for R 4 300 stepped in.<br> <br> The first utterly useless consultant I spoke to told me that I reached my voluntary limit and that I can increase it to activate my account. My Vodacom reflects an amount of R 1 389.15.<br> <br> I called in again now as my phone is still blocked, only to be informed by an exceptionally rude consultant that the account is at R 4 300 and that NO VOLUNTARY limit exists on your system. I SIGNED for that limit to be there - it is stipulated in my contract. WHO gives Vodacom the right to remove this limit? This is *********, devious and **********. I expect an answer before the close of business today, and will seek legal council regarding this matter as you are breaching CONTRACT.<br> <br> In the meantime my phone is blocked & this is unsafe! <br> <br> Call reference 1 -***