WS
Willem S

1 reviews | Active since Sept 2015

01 Nov 2019, 12:09

Vodacom being worse than ANC!!!!!!!!!!!!!!!!!

I have officially had it with Vodacom , their business and just the system I have upgraded over 3 months ago, and was supposed to be billed monthly. for the past month's I have not been billed, Today I was billed for 3 months and more. because they feel that it was not done so they took far over the amount that was supposed to . Which they cannot provide answers to as to why this was done. I have spoken to 3 representatives, who cannot provide details as to why this is happening.

Thus ******** people into needing to pay for more than they should. Vodacom gets free money and we have no say

Regards Willem

0
Replies (4)
WS
Willem S's update01 Nov 2019, 12:16
Reviewer Update
Regards
Willem Schmidt
***
WS
Willem S's update01 Nov 2019, 12:17
Reviewer Update
***
Vodacom
Vodacom's reply01 Nov 2019, 13:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
WS
Willem S's update08 Nov 2019, 07:26
Reviewer Update
and about a week ago i have logged a ticket with Vodacom, laid a complaint and guess what,
these useless ****s have still not contacted me.......
yet stating they will be in contact.
but nothing
I can see the upcoming month's bill already and already its wrong again,
I will thus remove the debit order and they can get the money then when i feel like it, tit for tat useless ****s.

and yea lets go to court....lets.....

Regards
Willem