1 reviews | Active since Jan 2011
Vodacom being dishonest
<p>Vodacom informed me that I could upgrade my contracts. I did the upgrad online and phoned in to enquire when the payment will change. I chose a cheaper package because I could no longer afford to pay R1100 and they told me the new payment of R600 wil start from september. Now they are deducting R1600 and said because I upgraded online I must pay the old contract for another mont. This is nothing less than thievery. I will not pay double. I want vodacom to refund me the R1000.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
