KJ
Kaiuarie J

1 reviews | Active since Nov 2015

21 Feb 2017, 14:55

Vodacom being dishonest

<p>I have been on vodacom for plenty of years with the same mobile number, so has my family. Recently they are just robbing us for our airtime, it happened to my mother twice now me, this is so sickening yet when we use thousands of airtime they will never reward us with anything good. I have then been using the just for u promotion the R79 for GB , they stopped giving me that, the the 180 minutes for R15, this is so freaked frustrating .where is our airtime vanishing to? I will like taking this further as well as changing my network !!!</p>

0
Replies (3)
Vodacom
Vodacom's reply21 Feb 2017, 15:04
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply23 Feb 2017, 08:32
Official

As per telephonic discussion,feedback provided.

Regards

FM

Best regards,

KJ
Kaiuarie J's update23 Feb 2017, 09:01
Reviewer Update

Thanks I have been helped