1 reviews | Active since Nov 2015
Vodacom being dishonest
<p>I have been on vodacom for plenty of years with the same mobile number, so has my family. Recently they are just robbing us for our airtime, it happened to my mother twice now me, this is so sickening yet when we use thousands of airtime they will never reward us with anything good. I have then been using the just for u promotion the R79 for GB , they stopped giving me that, the the 180 minutes for R15, this is so freaked frustrating .where is our airtime vanishing to? I will like taking this further as well as changing my network !!!</p>
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day Kaiuarie Jawair
Thank you for making us aware of your complaint.
We are sorry to hear of the circumstances under which your posting has reached us.
As per our discussion, I have been in contact with you and believe that your matter is now resolved.
I would like to take this opportunity to express our sincerest apologies for any inconvenience that you may have experienced.
Kind Regards
Kulsoem
Vodacom Escalations Support
Good Day Kaiuarie Jawair
Thank you for making us aware of your complaint.
We are sorry to hear of the circumstances under which your posting has reached us.
As per our discussion, I have been in contact with you and believe that your matter is now resolved.
I would like to take this opportunity to express our sincerest apologies for any inconvenience that you may have experienced.
Kind Regards
Kulsoem
Vodacom Escalations Support