KM
Keagile M
1 reviews | Active since Sept 2017
04 Jun 2019, 08:14
Vodacom being ******
I bought a P30 on contract in April. The adverti*****t said I would get 10 gigs of data for 3 months and I will get my normal 1 gig of data on a monthly basis for 24 months. On the 30th of May I checked my balance and I had 11 gigs of data. How so I just couldn't understand as I was not told that the 10 gigs given is only for 30 days. On the 1st of June I checked my balance and I found that I have only 2 gigs of data, how so, I also don't know. I expected to get my last 10 gigs data but nope and I lost my other 20 gigs of data. Vodacom please stop being ****** and bring back what's mine
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Vodacom's replyOfficial
04 Jun 2019, 09:25 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Jun 2019, 09:25
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
04 Jun 2019, 11:32 Dear Keagile
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further.
Vodacom Consumer Website Team
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further.
Vodacom Consumer Website Team
Vodacom's reply04 Jun 2019, 11:32
Official
Dear Keagile
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further.
Vodacom Consumer Website Team
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further.
Vodacom Consumer Website Team