1 reviews | Active since Aug 2011
Vodacom BeFit subscription ****
I recently processed a contract upgrade on my line after Vodacom Business called to say i am eligible for an upgrade. I have had this contract for more than 15 years. A day after my upgrade, i notice my bill increasing. I am on an unlimited package with 20GB data so i could not understand why the bill was increasing. After checking on the Vodacom App, i notice “Content Services” charging me R182.09. After searching the web, i find that i am subscribed to BeFit. I have NOT ever subscribed to anything of this nature. Coincidentally, this only happens when a vodacom consultant upgrades my line. I am convinced it is the Vodacom personnel that actually pass your mobile number on, to be subscribed. The beauty part about this **** is that it is up to you to figure out what happened and then figure out how to cancel it. But the money is already gone. You then have nowhere to turn to and eventually just give up, because you’re not even sure who has ****med you or who you can call. This happens to thousands of people. The ******** simply get away with it. Those involved get their kickbacks. Nobody seems to be able to do anything other than write here to let people know.
Naturally i will call “customer care” and the person on the other end will simply say they dont know what happened and theres nothing they can do. I will then curse like a sailor out of pure frustration and being cheated and ****** from. Nothing will come of it and i will lose the money, but i will call anyway.
Best regards,
Best regards,
