1 reviews | Active since Dec 2010
Vodacom - been automatically subscribed to WASP service at +R300/month which i never requested.
<p>I have been automaticall subscribed to a WASP service at over R300/month and have no way of stopping it. This is after I had previous requested that NO Wasp services can be added to my phone.</p> <p>I have no idea who WASP is or what service they provide.</p> <p>It is a complete sham and poor form that Vodacom allows customers to be **********.</p> <p>Contract up - will be porting to alternative provider to avoid this issue.</p> <p>Please resolve ASAP</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day,
Please note that the WASP service has already been cancelled and refund requested from the content provided.
You may contact WASPA on *** should you wish to dispute this further.
Regards,
RM
Good day,
Please note that the WASP service has already been cancelled and refund requested from the content provided.
You may contact WASPA on *** should you wish to dispute this further.
Regards,
RM
And I'm still waiting...... no refund....
And I'm still waiting...... no refund....