DG
Dean G

1 reviews | Active since Dec 2010

03 Aug 2017, 15:24

Vodacom - been automatically subscribed to WASP service at +R300/month which i never requested.

<p>Vodacom allows WASPS to charge daily fees, take a turn on these and then pretends that you actually subscribed when you didn't. Pure ********** activity. No-one at Vodacom ever gets back to you despite numerous requests.... ******** case to follow....</p>

0
Replies (3)
Vodacom
Vodacom's reply03 Aug 2017, 15:55
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply04 Aug 2017, 08:00
Official

Good day,

Feedback has been provided.

Regards,
RM

DG
Dean G's update04 Aug 2017, 14:29
Reviewer Update

And where has this feedback been provided?

I have called Vodacom numerous times - no feedback - no solutions - just a big fat bill.

Your firm allows ***** to be perpetuated on your network which is tantamount to your firm actually committing the *****.

The fact that WASP services set up **** front pages where you hit unsubscribe and that actually subscribes you.... Spoken to WASP providers, they are laughing all the way to the bank.....