CS
Cebile S
1 reviews | Active since Aug 2011
04 May 2020, 09:54
Vodacom becomes the new Telkom by holding customers hostage
I have been trying to cancel my contract with vodacom because i am om the 23rd month. I have been calling for days and they drop the call the minute you choose contract cancellation. This is so underhanded vodacom. You are now becoming Telkom. Please cancel my contract. You are known for black listing people after they reverse funds you take from them after you have made it hard for them to cancel contracts with you. If there was a way i could choose no star in this rating i would've. You service is underhanded.
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Replies (1)Vodacom's replyOfficial
04 May 2020, 10:11Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 May 2020, 10:11
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
