MS
Melinda S

1 reviews | Active since Jun 2011

29 Apr 2024, 20:35

VODACOM BECOME ABSOLUTELY USELESS AND EMPLOY A BUNCH OF ****S!!!!!!!!!!!!!!!!

I am furious with Vodacom. I have been trying to get contract upgrades that were made by Rewardsco on 5 March 2024 reversed for the past 2 months. Have called numerous times, spoken to at least 10 agents and NOTHING has been done. If this is not resolved tomorrow. I will be cancelling my debit order with Vodacom and you can sue me for the balance of my 6 contracts I currently with with Vodacom as I WILL NOT BE PAYING!!!!!!!!!!

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Replies (1)
Vodacom
Vodacom's reply30 Apr 2024, 07:13
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team